The OC Transpo insists no passengers will be denied boarding on buses or the O-Train if not using a face mask during the COVID-19 paramedic.
All OC Transpo employees and passengers will be required to wear a mask on buses, the O-Train, in stations and on Para Transpo vehicles. Ottawa was the first city in Canada to make face masks mandatory on public transit.
According to Transportation Services General Manager, OC Transpo received delivery of 200,000 disposable masks for distribution. These masks are meant to assist customers who have forgotten theirs or were not able to acquire one. Transit customers are also requested to obtain cloth masks for regular use and not to depend on this supply.
OC Transpo will hand out face masks during the first week of the mandatory mask requirement at transit stations. The transit services staff have received training on the Transit Recovery Plan during the COVID-19 pandemic, including the mandatory masks. All employees and customers must always use a mask while in or on the transit system.
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https://www.bbc.com/future/article/20200504-coronavirus-what-is-the-best-kind-of-face-mask
https://www.livescience.com/are-face-masks-effective-reducing-coronavirus-spread.html
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html