FAQs

Technical Assistance / Course Help

The participants registered for the course will have access to an “Ask the Instructor” button that allows online interaction with the course instructor. Also Participants will receive an answer to any question within 24 hours. Participants can also contact the toll-free number (587-774-5317) or email info@firstaidcalgary.ca with any questions, comments or concerns.

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Quizzes and Exams

The on-line course is divided into 8 modules. After completing a module participants must successfully complete a short multiple choice quiz in order to move onto the next module. The final exam must be taken at our training facility. Once the course is completed contact us via email at info@firstaidcalgary.ca or call 587-774-5317 to schedule

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Useful Reminders

Bring your current certificate and first aid manual to class Paid registration secures your spot Payment accepted via PayPal, credit, or debit card. Other payment options? Call us at 587‑774‑5317 or email info@firstaidcalgary.ca

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Who’s Eligible?

To enroll, you must hold a previous Standard First Aid/Intermediate or recertification certificate from Canada, issued within the last 3 years by an approved provider (e.g., Canadian Red Cross, St Mark James Training, Lifesaving Society, St. John Ambulance, Heart & Stroke Foundation). International certificates are not accepted by St. Mark James Training.

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Cancellations and Transfers:

We do not accept cancellations or transfers within 72 hours of the course start time. Transfers requested within this period will incur a $25 fee. Prior to 72 hours, you may receive a full refund or transfer to another course. Please note, there are no refunds for rescheduled events. Students are strongly advised to check

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Course Content:

This course reviews and renews the skills and knowledge covered in the full certification course. Participants will practice CPR and AED techniques for adult and child victims and revisit essential first aid topics, including:

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Serving Calgary and the surrounding areas the lowest priced, highest quality OH&S approved first aid training, CPR and food safety courses for over 15 years!

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