Parents Say Trampoline Park First Aid Kits Are “Completely Inadequate” After Children’s Injuries

Parents are raising serious safety concerns about trampoline parks in British Columbia after multiple incidents involving injured children and what they describe as inadequate first aid responses. The allegations were first reported by CBC News in an in-depth investigation examining emergency preparedness at trampoline parks, including Extreme Air Park locations in New Westminster and Langley
👉  Parents claim trampoline-park first aid kits are ‘completely inadequate’ after children’s injuries

According to the report, mothers say staff were unprepared to provide even basic first aid following their children’s injuries—raising questions about training, equipment, and overall safety standards.

Child Suffers Broken Leg With No Immediate First Aid Support

One of the most serious incidents involved four-year-old Maddie Villanueva, who broke her leg and fractured her ankle while playing at Extreme Air Park in New Westminster.

 Her mother, Sarah Villanueva, told CBC News that staff appeared confused after the fall and were unable to provide proper first aid.

Child receiving assistance after injury at trampoline park highlighting importance of proper first aid readiness
Parents raise safety concerns after injured children reportedly received inadequate first aid at trampoline park facilities in British Columbia.

Villanueva said employees could not produce a complete first aid kit and instead offered only an ice pack for her daughter’s severely injured leg.

“Her leg looked like an ‘L,’” Villanueva told CBC News. “It was horrifying.”

Despite the severity of the injury, staff reportedly told the family there was no first aid room available, a detail highlighted in the original CBC report.


Why Proper First Aid Training Matters

Incidents like this underline the importance of proper first aid training, stocked emergency kits, and clear response procedures—especially in high-risk recreational environments where injuries are more likely.

Facilities hosting physically demanding activities should ensure staff are trained in Standard First Aid and CPR, including fracture management, bleeding control, and emergency response.


Similar Concerns Raised at Second Location

The CBC News article also details a second incident at Extreme Air Park’s Langley location, where Cat Korpela’s son was injured when his hand was slammed in a door. Korpela, an emergency medical responder and Level 1 occupational first aid instructor, said the first aid kit she was given lacked basic supplies such as gauze and bandages.

“It was completely inadequate,” she said in the CBC report.


Lack of Regulation Raises Broader Safety Questions

As outlined in the CBC investigation, Korpela contacted multiple agencies—including WorkSafeBC and local authorities—only to learn that no single body regulates trampoline park safety in British Columbia or at the federal level.

“Accidents happen,” Korpela said. “But it’s how you respond to them that matters.”


Company Response

According to CBC News, Extreme Air Park maintains that its staff are first aid certified and that kits meet required standards. The company also stated it is willing to work with provincial authorities to help establish industry safety guidelines.


Final Takeaway

The concerns raised in this CBC News report highlight why first aid readiness is essential, not optional. Proper training, equipment, and emergency protocols can significantly reduce injury severity and improve outcomes—especially when children are involved.

When emergencies happen, preparation saves time, reduces harm, and can save lives.

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